24-Hour Telephone Banking

Introducing Easy 24/7 Access with Our New Telephone Banking System!

We're excited to announce the launch of our new 24-hour telephone banking system, replacing our long-standing T-Teller service. While T-Teller served us well, this upgrade brings even more convenience and accessibility to your banking experience.

Just as Easy, Even More Features:

The new system offers all the features you loved about T-Teller, like checking balances, viewing transaction history, transferring and withdrawing funds, making payments, stopping payments, and more. Plus, you'll enjoy the benefits of 24/7 access, allowing you to manage your finances on your own time.

Getting Started is Simple:

New Menu Options: Navigate the system with ease using our clear and concise menu options – a quick reference is provided above.
One-Time Setup: The first time you call, you'll be prompted to confirm your account information and create a secure 4-digit PIN (your PIN cannot start with 0).

Here's What You'll Need:

Account Number: Have your account number readily available.
Social Security Number: This is required for initial system authentication.
New 4-Digit PIN: Choose a memorable PIN for future access (cannot start with 0).

Ready to Get Started?

Dial 617-269-2700 and press 9 to connect to the new telephone banking system.

Need Help?

If you have any questions or require assistance, feel free to contact our friendly Member Services team or send us a secure email through online banking.

We're confident you'll find our new telephone banking system a valuable addition to your financial toolkit. Enjoy the convenience of managing your money anytime, anywhere!