On Thursday, November 12, 2026, there was a Global Microsoft 365 outage. Rest assured, our core operating system, ATMs, mobile app, and telephone banking do not rely on Microsoft, and this outage did not impact our operations. We understand that most of the software impacted by the outage has been restored today, Friday, November 13, 2026. However, if your email is sluggish and you would like to reach us, please call us directly at 617-269-2700.
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The future can be uncertain, and building up your savings now can help you and your loved ones be covered—even when life happens or unexpected expenses pop up.
We’re dedicated to helping you reach your goals, whether they are saving for a home, pursuing education or planning your next vacation.
As a member of both the National Credit Union Association (NCUA) and Massachusetts Share Insurance Corporation (MSIC), Mass Bay Credit Union offers members full insurance on deposits and interest, ensuring protection without limits or exceptions. The NCUA insures each member's deposits up to $250,000, with the MSIC providing extra coverage for deposit amounts beyond that.