If someone calls and says they are a Mass Bay Credit Union Fraud Department employee, please hang up, do not redial, and call us at 617-269-2700 to alert us. We can answer questions, assist with your accounts, and set your mind at ease. Thank you.
xTruStage Life or Disability Claim
Credit Life Insurance or Credit Disability Insurance claim? We are here to help!
In your time of need, our claims process is simple for covered events. If you elected Credit Life Insurance or Credit Disability Insurance on your loan, use this online claim process to file your insurance claim quickly and easily.
If you prefer, call 800.621.6323 to begin the process and a TruStage™ claims specialist will assist you.
Credit Life and Credit Disability Insurance, underwritten by CMFG Life Insurance Company (Home Office: Waverly, IA), is optional to purchase and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the Group Policy for a full explanation of the terms. Base Policy Nos. CI MP POL, CI SP POL, B3a 830 0996, B3a 800 0695, B3a 800 0288, CI MP CE POL; CI MP OE CC POL; CI MP OE POL; B3a 800 0992.
CDCL-2021331.4-0923-1025 © TruStage