If someone calls and says they are a Mass Bay Credit Union Fraud Department employee, please hang up, do not redial, and call us at 617-269-2700 to alert us. We can answer questions, assist with your accounts, and set your mind at ease. Thank you.
xTravel Notifications
If you are planning a trip out of the country, please notify us in advance so we can put a travel notification on your debit card. A travel notification will allow you to use your debit card without interruption.
Because of increasing numbers of international debit card fraud cases, Mass Bay Credit Union has blocked use of Credit Union issued debit cards in certain countries. This is done to protect you from becoming a fraud victim. If you have any questions about blocked countries or travel notifications, please call us at 617-269-2700 option 1.