On Thursday, November 12, 2026, there was a Global Microsoft 365 outage. Rest assured, our core operating system, ATMs, mobile app, and telephone banking do not rely on Microsoft, and this outage did not impact our operations. We understand that most of the software impacted by the outage has been restored today, Friday, November 13, 2026. However, if your email is sluggish and you would like to reach us, please call us directly at 617-269-2700.
xTravel Notifications
If you are planning a trip out of the country, please notify us in advance so we can put a travel notification on your debit card. A travel notification will allow you to use your debit card without interruption.
Because of increasing numbers of international debit card fraud cases, Mass Bay Credit Union has blocked use of Credit Union issued debit cards in certain countries. This is done to protect you from becoming a fraud victim. If you have any questions about blocked countries or travel notifications, please call us at 617-269-2700 option 1.