'Tis the season for scammers. MBCU will not send you a text, email, or phone call requesting user names, passwords, or other information about you or your accounts. If you think something seems suspect, chances are it is. Take action by calling our Member Services Department at 617-269-2700 if you would like more information.
In observance of upcoming holidays, MBCU will be open 8:30 am to 12 noon on December 24 and December 31. We will be closed on December 25 and January 1. Happy Holidays to all who celebrate!
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Travel Notifications
If you are planning a trip out of the country, please notify us in advance so we can put a travel notification on your debit card. A travel notification will allow you to use your debit card without interruption.
Because of increasing numbers of international debit card fraud cases, Mass Bay Credit Union has blocked use of Credit Union issued debit cards in certain countries. This is done to protect you from becoming a fraud victim. If you have any questions about blocked countries or travel notifications, please call us at 617-269-2700 option 1.