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Mass Bay Credit Union will never call and ask you for account or other personal information.  We recognize that there are people hoping to gain access to your deposit accounts, debit card, credit card and other personal information to make purchases and access your money.  Do not become a victim. If someone calls you, and the caller ID is our phone number, we ask that you do NOT give out or confirm your personal information, account numbers, PINs, social security or other sensitive information.  Hang up, do not press re-dial, and call us at 617-269-2700.  Do not be coaxed via text or email either!  We want to keep you safe from fraudsters.

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TruStage Life or Disability Claim

TruStage: Life or Disability Claim

Credit Life Insurance or Credit Disability Insurance claim? We are here to help!

Start a claim

In your time of need, our claims process is simple for covered events. If you elected Credit Life Insurance or Credit Disability Insurance on your loan, use this online claim process to file your insurance claim quickly and easily.

If you prefer, call 800.621.6323 to begin the process and a TruStage™ claims specialist will assist you.
 

Credit Life and Credit Disability Insurance, underwritten by CMFG Life Insurance Company (Home Office: Waverly, IA), is optional to purchase and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the Group Policy for a full explanation of the terms. Base Policy Nos. CI MP POL, CI SP POL, B3a 830 0996, B3a 800 0695, B3a 800 0288, CI MP CE POL; CI MP OE CC POL; CI MP OE POL; B3a 800 0992.

CDCL-2021331.4-0923-1025 © TruStage

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